Can a Mental Health Therapist use Freshbooks?

Yes, a mental health therapist can absolutely use FreshBooks, and it’s actually an excellent tool for managing the business side of a therapy practice. Whether you’re a solo practitioner or part of a small group practice, FreshBooks can help streamline essential administrative tasks, from invoicing to tracking client sessions and managing expenses. Here’s how FreshBooks can work for a therapist:

How FreshBooks Benefits Mental Health Therapists

1. Invoicing for Client Sessions

FreshBooks allows you to quickly create and send professional invoices after each session or on a recurring basis for clients who pay monthly or weekly. You can:

  • Set up recurring invoices for clients on regular payment schedules.
  • Send customized invoices with your branding.
  • Add detailed descriptions of services, such as individual therapy sessions, couples therapy, or consultations.
  • Automated payment reminders help you ensure that clients don’t miss payments.

Why this helps: Instead of chasing payments or manually sending reminders, FreshBooks automates a lot of the billing process, allowing you to focus on your clients instead of paperwork.

2. Tracking Billable Hours

For therapists who charge by the hour or offer various services (like individual therapy, group therapy, or workshops), FreshBooks offers built-in time tracking. You can:

  • Track the time spent on each client session.
  • Convert those billable hours into invoices automatically.

Why this helps: It’s a great way to ensure that all your time is accounted for, especially when you’re juggling multiple clients and billing structures.

3. Expense Tracking

FreshBooks allows you to easily track business expenses, including:

  • Office rent or home office deductions.
  • Therapy tools, resources, and office supplies.
  • Professional development, licenses, and certifications.
  • Marketing expenses like website costs or promotional materials.

You can categorize expenses, link receipts, and monitor your practice’s financial health.

Why this helps: Come tax season, you’ll have organized records of your deductible expenses, simplifying the process of tax filing.

4. Client Management

FreshBooks allows you to manage client information within the system. You can:

  • Store client contact details, session notes, and billing history.
  • Easily track which clients have outstanding balances and who has paid.

Why this helps: FreshBooks helps you stay organized, ensuring no client payments are missed and that you can quickly access client data for administrative purposes.

5. Recurring Payments

If you have clients on subscription models (like a set number of sessions per month) or offer prepaid packages, FreshBooks supports recurring billing. This means clients can automatically be charged on a set schedule without you having to manually invoice them each time.

Why this helps: Reduces administrative overhead and ensures reliable cash flow, making it easier to manage your practice.

6. Mobile App for Flexibility

FreshBooks has a mobile app, which allows you to:

  • Send invoices, track time, or log expenses on the go.
  • Snap photos of receipts for quick expense tracking after buying office supplies or paying for continuing education.

Why this helps: As a therapist, you may not always be in your office, and the mobile app gives you flexibility in managing your practice from anywhere.

7. Online Payments

FreshBooks integrates with payment gateways like Stripe and PayPal, allowing your clients to pay invoices online via credit card or bank transfer. This makes it easier for clients to pay promptly, and the funds go directly into your account.

Why this helps: Offering online payments can reduce the friction for clients paying for therapy services and speed up the time it takes for you to get paid.


How FreshBooks Addresses Privacy and Confidentiality Concerns

While FreshBooks is not specifically designed to be HIPAA-compliant, it’s important to note that:

  • Invoicing and payment data typically do not involve sensitive health information, so you can still use FreshBooks for financial management while keeping client health records confidential.
  • If you require HIPAA compliance for storing clinical notes or other health-related information, you may need to use a separate HIPAA-compliant platform for managing client health records (such as SimplePractice or TherapyNotes) while using FreshBooks exclusively for billing and financial tracking.

FreshBooks Pricing for Therapists

FreshBooks offers several pricing tiers, and most solo practitioners or small practices can work with the Plus plan at $30/month, which covers up to 50 clients. Here’s a quick overview:

Plan Cost Best For
Lite $17/month New therapists with fewer than 5 clients
Plus $30/month Most solo therapists or small practices
Premium $55/month Larger practices or those with more clients

Conclusion: Is FreshBooks Worth It for Therapists?

Yes, FreshBooks is a great fit for mental health therapists who need a streamlined, easy-to-use platform for handling billing, invoicing, and managing expenses. While it isn’t designed for managing clinical records or client health information, it excels in the financial management aspect of running a therapy practice.

If you’re a solo practitioner or part of a small practice, FreshBooks will help you:

  • Save time on invoicing and administrative work.
  • Keep your practice financially organized.
  • Automate reminders and billing, giving you more time to focus on your clients.

For therapists, especially those who work independently or in small teams, FreshBooks can be a powerful tool for simplifying the business side of therapy.

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